Toyota Motor Manufacturing Canada Inc. (TMMC) was honored to receive another award for production quality from JD Power today, following the Study on the initial quality 2020 from the research firm aiming to crown the best automobile manufacturing plants in the world.
“Quality is an ongoing goal at TMMC, and our dedicated team members have proven time and time again that they are among the best in the world,” said Frank Voss, President of TMMC. “Earlier this year, TMMC took a major step as our nine millionth vehicle left our Canadian assembly line. True to our commitment to our customers, we will continue our manufacturing efforts with the same energy and attention to detail for many years to come. “
The JD Power Initial Quality Study includes 2020 model year vehicles purchased or leased between November 2019 and February 2020. Customers must own their vehicle for 90 days after purchase before they can respond to the study from JD Power. Prizes are awarded based on the smallest number of faults or problems that customers have reported per vehicle.
This year, TMMC’s southern factory located in Cambridge, Ontario, won the Bronze award for the manufacturing of the Lexus RX. This is the third consecutive year of distinction – and the eighth overall prize – for the RX manufactured by TMMC.
To date, TMMC has won 19 awards, including three Platinum awards, which go to the world’s best auto manufacturing plant.
“TMMC has been manufacturing vehicles of exceptional quality for a long time in all its factories, and it is not surprising that it received another award for production quality,” added Dave Sargent, vice president of Global Automotive division of JD Power.
TMMC currently manufactures the Toyota RAV4 and RAV4 hybrid, as well as the Lexus RX 350 and RX 450h in three plants in Ontario. The TMMC plant was also the first plant outside Japan to manufacture Lexus vehicles.
About JD Power
JD Power is a world leader in consumer information, consulting, data and analytics. These capabilities allow JD Power to help its customers improve the satisfaction, growth and profitability of their own customers. JD Power was founded in 1968 and has offices in North America, the Asia-Pacific region and Europe.